Making your business more efficient
We make it our business to understand your business, so that the transformation we recommend is achievable in your real world.
Our Operations experts will develop an in-depth understanding of your present situation in order to help you determine new goals and create a strategy and processes to achieve those goals.
Our process includes:
- Understanding where you want to be and the required outcomes
- Interviewing managers, staff and relevant stakeholders to understand the duties, responsibilities, and tasks undertaken by each person
- Consulting internal documents and knowledge to obtain additional pertinent information
- Identifying problem areas, considering alternatives and developing implementable solutions
- Creating relevant documentation that providing a foundation for action
- Assisting in the implementation of new systems
- Empowering staff and managers to take ownership of new systems
As one client said – OPS doesn’t just go after two weeks leaving nothing but a big bill – they make a positive difference to our bottom line.